I went to Best Buy and connected My Passport Ultra external hard drive to a couple of their windows laptops running Windows 7 and Windows 8 and the same issue, My Passport Ultra was not detected, it did not run, it did not open, there was no driver found.Ĥ. I unplug, redownload the drivers, restarted, reconnected, and My Passport Ultra is not being detected at all on my Windows 7 pc.ģ. When I connect my WD My Passport Ultra external hard drive to the usb port no sound is made and the external hard drive is not detected, as you can see in the below images the driver for My Passport Ultra seems to have deleted itself, there is no driverĢ. So I just unplugged my hard drive, I waited a few minutes and than connected it again.ġ. The operation could not be completed because the hard drive is being used.
When I tried ejecting my hard drive the proper way by right clicking on the USB connection icon it told me that Today I was viewing documents on my Western Digital My Passport Ultra 1TB External Hard Drive when suddenly the My Passport Ultra window froze.
